Booking System Support Hub

We pride ourselves on providing the best support possible. So, whether you are a school or nursery in need of support with your website or app, or a parent with questions about logging in, we are here for you. Please choose one of our links below to get started.

Booking System Support Hub

We pride ourselves on providing the best support possible. So, whether you are a school or nursery in need of support with your website or app, or a parent with questions about logging in, we are here for you. Please choose one of our links below to get started.

User Guide

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Booking Template

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Training Video

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FAQ’s & Key Information

How do I set up my Parent’s Evening Booking System

Your Parent’s Evening Booking System is initially set up by our Booking System Team. When you are ready we ask that you send us your list of teachers, their time slots and the dates of your parent’s evening. Once the platform is built we will organise a quick training session with you about how to manage the system. This should take no longer than 30 minutes. We then provide you with lots of help and support for you to edit and manage the platform yourselves. Our Support team is always on hand if you need us.

Your Dashboard

Your dashboard is the first screen you will see within the system. This area will allow you to edit your Booking Form and manage your teachers and bookings.

In the dashboard sidebar you’ll notice there are several options:

  • Form – this area allows you to modify your form
  • Import/Export – this area allows you to export the bookings made by the Parents
  • Pages – This area allows you to edit the text on the homepage that is visible to the parents

For parents to see and use your booking system, you first need to activate it within your app. Firstly, navigate to the ‘Content’ section of your app. Near the bottom of your tabs, you should have a Booking System tab. Make sure the toggle next to this tab is switched on and green. This will ensure the tab will be able to visible to the parents through their Parentapp.

Click the green ‘Create New’ before giving your link a title and copy and pasting in the URL of your booking system before clicking ‘Save’. This can be found from edit page and copying the ‘Permalink’. Your booking system will then be live within the app and parents are able to see it. You may want to place the booking system in a more prominent position in your app tab list. To do this, click and hold the icon to the left of the tab’s name and drag it up the list.

Bookings made by parents can easily be exported and saved as a CSV file. Click the ‘Import/Export’ option on the ‘Form’ sidebar menu before selecting a form to view from the dropdown menu.

You now have two options as to how you would like to view your data.

  1. Select all – gives you an overview of all teachers and times.
  2. Choose one teacher – gives you only that teachers times booked

For option one click ‘Select All’ then select ‘Download Export File’

Option two allows you to export entries for one individual teacher at a time and shows what has been booked.

Select the teacher you want to export and any other fields such as parent/guardian’s name, child’s name or contact email address.

You must add some ‘Conditional Logic’. So, if ‘Teacher’s Name’ ‘is’ ‘Teacher 1’ only these entries will show. Click ‘Download Export File’ before repeating the steps and selecting another teacher’s name.

Can't find what you're looking for?

Contact us today and we're happy to assist you.

Can't find what you're looking for?

Contact us today and we’re happy to assist you.

Contact Us

Office 111

25 Goodlass Road

Hunts Cross

Liverpool

L24 9JH

United Kingdom

Contact Us

Office 111

25 Goodlass Road

Hunts Cross

Liverpool

L24 9JH

United Kingdom

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