Apple Frequently Asked Questions

If you are having problems activating your PA Connect account then please follow these steps.

'Sorry Page Not Found'
  1. If you are seeing the message “Sorry the page you are looking for could not be found” this is more than likely that you have not downloaded the PA Connect App or are using an older version. Please click the icon below to download the app.

2. After you have downloaded the app then click the Activation Link in your invitation. This should allow you to activate the app and complete the registration.

App won’t Activate
  1. If you have downloaded the PA Connect App and the Activation link hasn’t worked then you should delete the app and re-download it.
  2. Press the Activation Link again and complete the registration.
  3. If the Activation Link doesn’t work after you have deleted and re-installed the app then please contact support@parentapps.co.uk with your name, school/ nursery, the device you are using and confirmation that you have followed these steps.
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